OUR MISSION
Our Mission is to provide the very best Security Service possible.
We are committed to redefining what is meant by Security Service and to always exceeding the expectations of our customers.
We will always have the best interests of our customers at heart and we will practice active listening and mindfulness to ensure that we understand what those interests are.
We will ensure that all of our staff are made to feel like valuable members of our team and that they are enabled and empowered to give the best of themselves to the job.
Everyone should be happy to come to work every day and if we have to work harder to make everyone happy then that is what we will do.
We will respond quickly in all circumstances and ensure that our customers can rely on our ability to do so.
In fact, Management will be available 24/7 – not a control room with no idea who our clients are.
We will recognise greatness in service delivery through our award programs and career advancement opportunities.
We will always conduct our business in the most socially responsible way and we will share our success with the community around us.
Every member of our team will practice the very highest possible standard of ethics.
We will make mistakes, but we will never make the same mistake twice.
Each mistake is an opportunity to learn, develop and grow.
We will continue to mark our business as a Quality Provider by maintaining all quality standards and aiming for the highest scores.
As a people business, we will always try to recruit the best candidates and our processes must always be improving.
Once recruited, we will work with each and every person to get the best out of them through guidance, training and performance management.
We will always question what we do and how we do it as we constantly strive to innovate our service delivery.
After all, our way may not be the best way.
